Shipping Policy

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

We currently ship to most countries worldwide. However, some restrictions may apply:

• We do not ship to P.O. boxes for express or overnight shipping
• Some items may have shipping restrictions due to size or weight
• International orders may be subject to customs duties and taxes
• Certain countries may have import restrictions on fashion items

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package using the provided tracking number.

Tracking information may take 24-48 hours to update after shipment. If you have any questions about your shipment, please contact our customer service team.

If your package arrives damaged or if you believe your package is lost, please contact us immediately at shipping@elegance.com with your order number and details.

We will work with our shipping partners to resolve the issue and ensure you receive your order in perfect condition.

If you need to change your shipping address, please contact us as soon as possible. Once an order has been shipped, we cannot change the delivery address.

Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.

If you have any questions about our shipping policy, please don't hesitate to contact us: