Privacy Policy
Last updated: January 2024
Data Protection
Your data is secure
Transparency
Clear data usage
Secure Storage
Encrypted data
Your Rights
Control your data
Ladies First Couture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ladiesfirstcouture.com and use our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely by third-party providers)
- Account credentials (username and password)
- Purchase history and preferences
- Customer service communications
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website and search terms
- Cookies and similar tracking technologies
We use the information we collect for the following purposes:
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Personalize your shopping experience
- Send marketing communications (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
- Analyze website usage and trends
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who help us operate our business, including:
- Payment processors
- Shipping and logistics companies
- Email marketing services
- Analytics providers
- Customer service platforms
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- Protection of our rights and property
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We use cookies and similar technologies to enhance your browsing experience:
Types of Cookies
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us analyze website usage
- Functional Cookies: Remember your preferences
- Marketing Cookies: Deliver personalized advertisements
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and employee training
- PCI DSS compliance for payment processing
Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
General Rights
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Data portability
- Opt-out of marketing communications
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected and how it's used.
EU Residents (GDPR)
EU residents have rights under the General Data Protection Regulation, including the right to object to processing and file complaints with supervisory authorities.
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Certification schemes
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@ladiesfirstcouture.com
Phone: 1-800-FASHION
Address: 123 Fashion Avenue, New York, NY 10001
Data Protection Officer: dpo@ladiesfirstcouture.com